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The 8 iERA CODE OF HONOUR.

At iERA, our Code of Honour –is a set of principles that delineate our values and guide our collective journey. Inspired by the profound teachings of Islam, the Code is not merely a document but a way of life, steering us towards efficient teamwork and the global dissemination of Islam’s beautiful message.

Anyone assuming a role at iERA must not only undergoes our comprehensive iERA Dawah Training course, accessible online, but also embrace a profound understanding of the GORAP method. This method serves as a key tool for conveying the message of Islam to non-Muslims. GORAP is designed to distill the core beliefs of Islam, emphasizing the belief in God as the Most Wise and the One who sent the message of Islam. It is, essentially, a rationale for why Islam is true.

Many successful organizations have a code that defines their values and principles. Ours, the Code of Honour, outlines the rules and values that govern us as a team. Rooted in the teachings of Islam, this code allows us to work efficiently and harmoniously, spreading the beautiful message of Islam to the world.

In challenging times, emotions can cloud judgment. Our Code of Honour acts as a compass, ensuring rational decision-making and effective communication. By adhering to this code, even in high-pressure situations, we can maintain focus and unity, ultimately leading to better outcomes for our organization and the communities we serve.

The Code of Honour isn’t just a document; it’s a way of life at iERA. We encourage every team member to hold themselves and others accountable to this code. Constructive feedback is essential. If you see a deviation from our principles:

  • Choose an Appropriate Time: Approach the conversation with respect and sensitivity.
  • Acknowledge Your Feelings: Be aware of your emotions and address them before discussing the issue.
  • Ask Permission: Respect the other person’s space and ask if you can discuss the Code of Honour.
  • Focus on Behavior: Address specific actions, not the person, reminding them of our shared code.
  • Offer Support: Help them understand the right way and offer assistance in aligning with our values.
  • Listen Actively: When called out, listen attentively, and learn from the experience.
  • Make Amends: If you made a mistake, admit it, and work towards making it right for the team.
  • Pick the appropriate time to call it. Don’t humiliate anyone, and take a break if you’re feeling emotional.
  • If you’re uncomfortable, then acknowledge those feelings first.
  • Ask permission to call it, e.g. If it is ok with you, I would like to discuss the code of honour with you, do you have some time?
  • Correct the behaviour not the person. De-personalise it. Separate the person from the behavior. Remember it isn’t you correcting them, it is the code.
  • State specifically what didn’t work and offer support.
  • Ensure the benefits for correcting the behaviour are clear for the individual. Most people want to be the best they can be, they just need to be reminded.
  • Remind them of the rules we have all agreed to.
  • Allow the person to respond, hear them out without rebuttal and thank them for their time and for listening.
  • Acknowledge the behaviour you want. Down the line when they do what you’ve asked, thank them and acknowledge it
  • Take a deep breath. This will ensure clarity of thought. Don’t let emotion go up and breathing go down.
  • Understand that for the person calling you, for them it seems absolutely true and important to them personally. Also that it takes courage to openly discuss this with you.
  • Listen actively. Don’t listen and build your defence. Listen only.
  • If you made a mistake, admit it. Once you admit it, it’s done.
  • Ask the person how you can make it right and make a mend for the team.
  • If the call being made isn’t accurate then go back to the rule in the code of honour and clearly define what it means.
  • Become truly interested and inquisitive in the call. If you really want iERA and the team to succeed then we have to ensure our own behaviour is in line with the code

The code defines who we are as an organisation. If we don’t live the code as individuals it is unlikely that we will reach our full potential as a team or organisation.This is nothing to do with work output but rather it is how we think and conduct ourselves as teams and as an organisation.Consistently breaking the code will ultimately lead to the realisation that this person possibly doesn’t belong to the iERA team.

Those that follow the code will be the ones that make an outstanding contribution to the team and organization. Their performance will create the environment and results required to achieve the ultimate vision of iERA. Living the code will result in being a true part of the organization. 

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